Delivery & Shipping
Here at Je Joue, we bend over backwards to provide you with a 100% satisfaction guarantee. We do our best to make sure you get your order on time, securely and discreetly packaged. Orders placed before midday Monday to Friday are dispatched the same day.
If you are ordering anything from the Something Wicked collection please note that this is handmade to order in the UK and can take 7 - 10 working days to deliver. This also comes with an additional delivery charge of €20 to ship from the United Kingdom.
EUROPEAN DELIVERY (eu.jejoue.com)
| SERVICE | EST DELIVERY TIME | COST |
| DPD (above €50 spend) | 5 - 10 working days | FREE |
| DPD (below €50 spend) | 5 -10 working days | €10.00 |
| UPS | 2 - 3 working days | €20.00 |
Estimated delivery times are to be used as a guide only and, depending upon the country and location, can be both shorter or longer.
Je Joue ships within the EU to the following countries:
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Austria
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Belgium
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Bulgaria
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Croatia
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Czech Republic
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Denmark
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Estonia
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Finland
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France
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Germany
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Greece
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Hungary
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Ireland
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Italy
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Latvia
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Liechtenstein
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Lithuania
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Luxembourg
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Malta
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Monaco
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Netherlands
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Norway
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Poland
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Portugal
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Romenia
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Slovenia
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Slowakia
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Spain
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Sweden
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Please Contact Us if you cannot see your country at checkout. Additional charges may apply.
UNITED KINGDOM DELIVERY (www.jejoue.co.uk)
| SERVICE | EST DELIVERY TIME | COST |
| Mainland UK Standard Delivery (above £20 spend) | 2 - 5 working days | FREE |
| Mainland UK Standard Delivery (below €20 spend) | 2 - 5 business days | £3.00 |
| Guernsey, Jersey, and the Isle of Man Standard Delivery (above £20 spend) | 2 - 10 working days | FREE |
| Guernsey, Jersey, and the Isle of Man Standard Delivery (below £20 spend) | 2 - 10 business days | £7.50 |
Estimated delivery times are to be used as a guide only and, depending upon the country and location, can be both shorter or longer. Je Joue ships to the United Kingdom and the British Isles - please visit https://www.jejoue.co.uk.
UNITED STATES DELIVERY (www.jejoue.com)
| SERVICE | EST DELIVERY TIME | COST |
| USPS Tracked Ground Shipping (above $30 spend) | 2 - 7 working days | FREE |
| USPS Tracked Ground Shipping (below $30 spend) | 2 - 7 working days | $10.00 |
| FedEx Express Saver | 2 - 5 working days | $20.00 |
| FedEx Tracked Air Shipping | 2 - 3 working days | $25.00 |
Estimated delivery times are to be used as a guide only and, depending upon the country and location, can be both shorter or longer. Je Joue ships from California in the United States of America - please visit https://www.jejoue.com.
Please Contact Us if you require quicker delivery. Additional charges may apply.